About Us

our legacy
matters

Norel Service Company, Inc. has been a trusted name in fire and security systems for over 50 years. Our commitment to excellence and innovation has positioned us as a leader in life safety solutions across New England.
Integrity

Trusted in
Life Safety Solutions

As a local and veteran-owned business, Norel Service Company is committed to providing exceptional fire and security systems tailored to your needs. Our dedication to quality and customer satisfaction sets us apart in the industry.
History

our journey through
the years

Norel has a rich history of innovation and excellence. Join us as we explore our key milestones.

1971

Founded by Thomas Norton, electrician, in Lincoln, MA

1980

Hired to design and install a fire alarm system aboard the USS Constitution, Norel uses its master box number for it’s logo; Norel’s oldest customer

1986

Moved to South Boston, MA (fire alarm and monitoring) 

1992

Purchased first building for Norel in Cambridge, MA

2007

Expansion requires move to larger offices in Waltham, MA

2009

Acquired National Fire & Security Company (Shrewsbury) start of becoming a distributor for Honeywell (Gamewell/FCI)

2011

Hit first million in sales

2012

Acquired Flagship Security Company (owner George Aguiar), addition of AES radios allows expansion of monitoring division

2017

Designated as Veteran Owned Small Business by the SBA (held this designation through to 2024)

2018

Collaborates with Dan Chauvin to form NSG (Norel Safety Group), sister company

2018

Receives distributorship award: Top Gun from Autocall, 2019, each year to current year (2024)

2021

Celebrated 50-year anniversary of the company (pic of cake or seal)

2023

Leadership transition, George Aguiar becomes President of Norel, Dan Chauvin and Thomas Norton acting members of leadership team, update logo to move forward

2024

Company growth necessitates move to more spacious office in Littleton, MA

Customer Testimonials

John D.

1 star2 star3 star4 star5 star

Chuck Sink Link

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Mandy A.

1 star2 star3 star4 star5 star

Incredible Concrete Bike

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Dalia F.

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Handmade Cotton Bacon

If you are a business owner, and you don’t have Clonify in your toolkit just yet, I highly recommend that you check it out.

Omar D.

1 star2 star3 star4 star5 star

Cotton Gloves

I’ve been using Clonify for over a year now and I love it! t’s so easy to use, and the customer service is great.

Careers

Job Openings

As a locally owned and veteran-operated business, Norel Service Company is committed to providing exceptional fire and security systems tailored to your specific needs. Our dedication to quality and customer satisfaction sets us apart in the industry.
SALES REPRESENTATIVE: Monitoring, Fire Service, Fire Testing
SUMMARY: Sell contracts for our Monitoring, Fire Service, Fire Testing, and Parts services via follow-up on received leads and cold-calling prospective clients.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Meets with prospects and clients and handles incoming calls to provide quotations for new business, renewals or changes.
  • Prepares proposals, quotations, and other sales documents.
  • Follows all required procedures to complete the sale, provides proper and accurate information to process the order and ensures that all necessary information is available.
  • Attends various trade shows to generate leads/business.
  • Maintains Expiration Lists in order to renew services as they come up.
  • Creates and maintains computer files and suspense for any needed follow-up action.
  • Processes new business, renewal, cancellation and changes.
  • Works to maintain high client retention and work to attain/exceed annual Sales goals.
  • Pursues a program of personal and professional development by attending seminars and classes in related field.
  • Performs any other related duties as required or assigned.
Looking for motivated self-starter

2-3 years industry experience preferred

In addition to our great reputation in the industry, we offer Competitive Wages, Health & Dental, 401K, Paid Vacation and Holidays, Personal/Sick days, Life Insurance, as well as a company vehicle depending on your duties.

get in touch
with us

See why we’re the leader in life safety solutions across the Northeast.
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800.828.FIRE

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  • Service & Repair
  • Monitoring Services
  • Testing & Inspections
  • Planning For Future